Management Briefs Videos

Early Steps to Resolution

Early Steps to Resolution

This is a summary video presented by Frank Scott-Lennon that deals with the importance of exploring informal resolution processes when bullying and harassment issues arise. This topic is dealt with in full detail in the book “Bullying and Harassment - Values and Best Practice Responses” which is written as part of the Management Briefs series.  View this video

An Introduction to the DEFT Model

An Introduction to the DEFT Model

This is a summary video that talks about the DEFT model that is written about in “Performance Management - Developing People and Performance” which is written by Frank Scott-Lennon and Fergus Barry. This book is part of the Management Briefs series of books.  View this video

DIALOGUE is the 'D' in the DEFT Model.

DIALOGUE is the 'D' in the DEFT Model.

This is a summary video that talks about DIALOGUE which is the ‘D’ within the DEFT model that is written about in “Performance Management - Developing People and Performance”  View this video

EXPECTATIONS is the 'E' in the DEFT Model.

EXPECTATIONS is the 'E' in the DEFT Model.

This is a summary video that talks about EXPECTATIONS which is the ‘E’ within the DEFT model that is written about in “Performance Management - Developing People and Performance”  View this video

FEEDBACK is the 'F' in the DEFT Model.

FEEDBACK is the 'F' in the DEFT Model.

This is a summary video that talks about FEEDBACK which is the ‘F’ within the DEFT model that is written about in “Performance Management - Developing People and Performance”  View this video

The Importance of 'Line of Sight'

The Importance of 'Line of Sight'

This is a summary video that talks about organisations having a ‘Line of Sight’ when it comes to Performance Management. Also highlighting the importance of line managers by showing leadership by providing CONTEXT and MAKING MEANING.  View this video

Only 9% of Companies use it as a source of competitive advantage

Only 9% of Companies use it as a source of competitive advantage

This is a summary video that talks about the 9% of companies that use performance management effectively. This summarises a chapter within “Performance Management - Developing People and Performance”  View this video