We produce short, easy-to-read books that help change management behaviour...

Be Interview-Wise

How to Prepare for and Manage Your Interviews

If you are preparing for a job or promotion interview, you will find this book very helpful. It looks at the interview from the interviewee's point of view. Common questions which are often asked are dealt with and how to answer them. A workbook helps you put what you have learnt into practice and reinforces the knowledge in each chapter. In the current economic climate with jobs fewer and harder to get, this book will improve your chances of success.

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• By Brian McIvor

Best Practice HR

For Line Managers

With the aid of this book Line Managers will be better able to manage their staff. They will also find all of the key skills of HR as appropriate to their need. The book focuses on key issues for Line Managers, such as Handling Employee Grievances, Handling Disciplinary situations, Individual and Team Performance Management made simple, Engagement and Change Management.

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• By Frank Scott-Lennon & Conor Hannaway

Bullying & Harassment

Values and Best Practice Responses

This book helps the reader through the minefield of Bullying and Harassment and emphasises the need to strive for informal resolution of such difficulties as that is where best progress can be made. Those caught up in B&H situations will find within this book a clear guide to Best Practice behaviour. The Mediation and Investigation processes are also treated in a clear practical mode.

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• By Frank Scott-Lennon & Margaret Considine

Career Detection

Finding and Managing Your Career

This book is designed to help you work out what are the key elements of your career. Also to know what success means to you, what you have to offer and how to go about putting your plan into action. This book is particularly useful for people who wish to fully examine what to do with their career or what direction to take. Again this book has a workbook approach with many built-in exercises to help you practically work out what is going on in your…

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• By Brian McIvor

Impactful Presentations

Best Practice Skills

Impactful Presentations presents the essential knowledge and skill that Managers require for better presentations. It also improves how managers structure and deliver their presentations by providing many tips and suggestions that will enhance your presentations, such as those in the areas of better use of voice, eye contact, humour and overcoming nervousness.

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• By Yvonne Farrell

Managing with Impact

Focusing on People and Performance

This book provides clarity around the essential knowledge and skill to carry out your role as Manager and Leader in the most effective manner possible. It concentrates on core skills such as personal leadership, sharing ownership and practical ways of visioning. The reader will find many practical tips within the core areas of the book – Engaging Staff, Supporting Team Effort and Envisaging Success.

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• By Conor Hannaway

Marketing Skills

A Practical Guide

Practical and relevant, this book is a guide that will appeal to General Managers who want to develop their marketing knowledge and also to Business Owners who are looking to maximise the effectiveness of their investment in marketing. The book highlights practical ways of identifying and homing in on your particular market whilst also providing excellent treatment of digital marketing.

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• By Garry Hynes & Ronan Morris

Performance Management

Developing People and Performance

This book provides managers within organisations with all they need to know in respect of the key elements of Performance Management and its successful operation within organisations. The book is built around a simple model – D E F T – D = Dialogue, E = Expectations, F = Feedback and T = Timely Approach. The model shows how through successful dialogue about expectations a Team Leader can focus and motivate individuals and teams.

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• By Frank Scott-Lennon & Fergus Barry

Proven Selling Skills

For Winners

Key personal selling skills are comprehensively treated in this book. Specific ways of developing new business and maximising sales are also identified. Readers will find most helpful insights on enhancing their skills of Qualifying, Influencing, Objection Handling and Closing. The reader will undoubtedly have their eyes opened to new ways of capturing those all important sales.

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• By Ronan McNamara

Project Management

A Practical Guide

This book will help you develop all the key skills within Project Management. You will plan and execute projects more effectively after reading this book. Specific project planning and execution tools are provided as well as key insights into building and leading an effective project team. The reader will also find practical ways of managing project costs.

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• By John Quilliam & Dermot Duff

Redundancy

A Development Opportunity for You!

This book provides focused assistance to those whose jobs have been made redundant. Advice for coping with the initial shock and taking stock is provided. Thereafter the book allows you to analyse your current situation and skills leading you to a career that matches those skills. The book provides treatment of interview skills that will greatly help as you try to influence organisations towards hiring you.

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• By Frank Scott-Lennon & Brian McIvor & Fergus Barry

Safety Matters!

A Guide to Health & Safety at Work

Safety Matters! provides managers with the tools they need to grasp this complex subject. The message is simple - Safety comes from the top down and needs to be at the forefront of every manager's agenda. All of the required safety values and practices are covered and the book is suited to any manager who is faced with health and safety issues – and this is virtually all managers nowadays!

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• By Adrian Flynn & John Shaw

Time Matters

Making the Most of Your Day

Time Matters helps you maximise your time to achieve greater productivity not just in work but in all areas of your life. The book provides you with the tools needed to optimise your time and enables you to manage your schedules and stress. Find excellent tips on maximising your time and find out how to correct old habits. This book is a must for people who feel they have not enough hours in the day to complete their daily demands.

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• By Julia Rowan

Emotional Intelligence

A Leadership Imperative

Emotional intelligence (EQ) is widely accepted today, as the 'sine qua non' of effective leadership. During these turbulent times, the dynamic environment in which we operate has tested our ability to cut costs, increase sales, drive business forward whilst sustaining key relationships with all stakeholders. While IQ, technical skills and knowledge are still important, they are no longer enough. Never before has EQ been such a key success factor…

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• By Deirdre Murray & Daire Coffey

Discipline and Dismissal

A Helpful Guide for Managers

Written by Dr Mary Redmond and Frank Scott-Lennon

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• By Frank Scott-Lennon & Mary Redmond, PhD

iChange

Invest In Changing Yourself

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• By Alan Lyons